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My health care contacts

There is an easy route to healthcare. My Healthcare Contacts is an e-service that lets you request, cancel, or reschedule appointments, refill prescriptions, or ask your medical centre to contact you. Each local medical centre decides which issues patients can take care of towards them via My Healthcare Contacts.

If your registered address is in an affiliated county, you can set up a user account that makes it possible for you to contact your medical centre concerning various issues and enter notes in a calendar about scheduled doctor's appointments, vaccinations and more.

Many medical centres are affiliated with the service. Click "Anslutna landsting" (Affiliated countys/medical centres) on the menu to the left to see if yours is included.


Login options

You can choose between two ways to log in, with an e-ID or your personal identity number and a password. If you use e-ID, you will be able to log in as soon as you have set up a user account. If you prefer to use your personal ID number and a password, a password will be sent to you by letter at your registered address. You will then be able to log in with your personal ID number and the password.

If your mail is being forwarded, you will not be able to get the password letter at the new address, because we apply restricted forwarding. If you do not live at your registered address, we recommend that you get an e-ID and use it to set up an account.


Setting up an account

  • Click the "Set up account" link in the login box to the right. Enter your personal ID number and click "Set up account" if you would prefer to log in with your ID number and a password. You will receive a letter by post containing your password within a few days. If you choose to use an e-ID, you will be able to log in as soon as you have clicked "Set up account".

  • Select "Log in" from the login box at the right. A new page will open. Enter your personal ID number and password, or select your e-ID and log in. You will have to fill out a form to do things like make an appointment or refill a prescription. Please read the terms and conditions carefully. You must log in again to read the reply from the medical centre.


You can only ask questions that apply to you personally. Children and other relatives must have their own user accounts. Log in using your child or relative's account and then identify yourself as a family member when you send the issue to the medical centre.

All information transfer is protected (encrypted) and meets public health system standards for security and confidentiality.

Using the service is free, but if your query leads to an appointment or a refilled prescription, your county council's fees and rules will apply.

Redaktör: Katja Öster
Senast uppdaterad: 2009-09-08